@darrenshawseo

This old lady got dragged on the internet for her Olive Garden review and you'll never guess which food celebrity came to her defense. This is Marilyn Hagerty. She was a longtime newspaper columnist in Grand Forks, North Dakota.

When a new Olive Garden opened up in town, she wrote this totally sincere, upbeat, positive review about the Olive Garden.

And the internet found it and mocked her mercilessly saying that Olive Garden's food was mid at best. But Anthony Bourdain saw something different. He discovered that Marilyn had written over 128 reviews over the past 25 years.

He saw honest, detailed reviews of small town dining and published a book of all 128 of her reviews.

Now, here's the part s E. O. Should care about.

Every one of her reviews included what she ate, price, atmosphere, what the experience was like, cleanliness.

Those are the exact attributes that Google wants to know about on your Google Business Profile. This is what makes reviews useful and usefulness drives visibility. Miriam Ellis just wrote an amazing blog post on the White Spark blog where she reviewed the book, wrote out all of the important things that you need to know and you can extract from this book into your review strategy and into your online strategy and into your customer experience strategy.

com.