@darrenshawseo

There's been a long sort of conversation going on in the local community about an increase in review takedowns. Yeah, it seems to be impacting in the restaurant industry all the reviews. So clearly Google is doing one of their review sweeps through that industry.

What is the business owner to do if they noticed that their review count dropped from 700 to 6, 30, they 70 reviews got removed.

Are they supposed to do anything about it? If you're keeping a log of your reviews, you have a shot at getting some of them back. You can go to the sports system and tell them that there's missing reviews.

But Google is very reticent to restore reviews because they believe they're right in taking them down.

Sure, if it is a false positive. But if you have the reviews and you have perhaps some additional evidence that they are real, yeah, you can file a claim through the support system. Yeah, they no longer accept escalations through the forum, unlike fake reviews.

We can, you can file in the, you know, in the support and then you can escalate the case to the forum and possibly get it taken care of.

But in missing reviews, you, you have, it's one and done. You basically file. Now the other thing that can be done if it's one or two or three reviews, you can go back to the person and have them file with the Google Local Guide program for Review of the review.

So if it's a small quantity, you can make a request to support and go back to the user, ask them to make a request.

If it's a big quantity, you have to have the reviews. You need to be able to submit them to Google and request the return. Chances are low that they'll come back because Google wouldn't have implemented the algorithm.

They didn't think they were right.

And air quoting right in the video here. Yeah. Haha.