So in Google Business Profile, somebody sending you a message to say that you will continue to get these fake one-star reviews unless you pay some money or do something. So we're talking about extortion scams. So this is being flagged by lots of different people, but I am reading up on it now on the Search Engine Roundtable website.
And they very helpfully link through to a new form on the Google Business Profile Community Forum Hub place.
So there is a page that explains what you need to do, what evidence you're going to need to provide. So if you are a business that has been very sadly and horribly affected by this, and I'm seeing quite a few in the forum, you go ahead, read this page, make sure you've got all of the evidence, and then you go to the merchant extortion report form, fill it in. And then, you know, these are all going to be, I imagine, at this point, manually reviewed by someone on the team.
So I hope that's not happening to you.
But if it is, then support is there in the form that there is this new form. So go ahead and fill that in. And I hope it gets sorted.
Yeah, this is such an annoying thing.
It's like, they're putting these like, you'll get a flood of these one star reviews. And then they'll be like, yeah, contact us if you want to remove these. And I guess they're like, people are paying?
You're like, oh, man, okay, I guess it got to pay the ransom.