@tjrobertson52

So you'll just announce their AI customer service rep. This is a product for small business owners where an AI can answer your phone for you when you can. Based on their promo video, it actually looks pretty cool.

It sounds realistic. There's not a lot of Delay. It can answer common questions about your business and even set up appointments.

Of course, it's not able to do everything a human can do. So it only answers the phone if it would Have gone to voicemail. And if it's unable to meet the caller's request, it schedules a callback Or appointment with a real human.

Now, I know a lot of business owners and customers don't like This. You might be thinking, I don't want to talk to an AI or my customers don't want to talk to An AI. And you might be right.

A lot of people don't. I don't like talking to AI a lot of the time. However, as this technology progresses, as it becomes better and more common, people will naturally Be more comfortable talking to an AI.

But more importantly, our tolerance for calls going unanswered Or having to wait on hold is going to go way down. Don't let yourself be one of the last small Businesses that requires their customers to wait for them. Start looking into this technology Now, even if you're not quite ready to implement it.